Unmark Spam & White Listing Us

How to Check your Spam / Junk Mail Folders

Gmail

  1. Log into your Gmail account
  2. On the left, click More.
  3. Click Spam.
  4. Open the email.
  5. At the top, click Not spam.

Tips:

  • When you mark an email as “Not spam,” that email will move to your inbox and all future emails from that sender will be sent to your inbox.
  • Emails from blocked senders go to your spam folder in Gmail, even if you mark their email as “Not spam.”
  • To stop a message from being sent to Spam in the future, you can:

MSN Hotmail

  1. Log into your email account. 
  2. To check your Junk Folder, simply click the Junk folder link on the left. 

Yahoo! Mail

  1. Log into your email account. 
  2. To check your Spam Folder, simply click the Spam folder on the left. 

AOL Mail

The Spam Folder uses special icons to indicate each message type, such as e-mail from bulk senders or e-mail from people you don't know. It also displays the date the e-mail was received, the sender's e-mail address, and the e-mail's subject line.

To check the spam folder:

  1. Sign on to the AOL® service.
  2. Click the Mail menu, then click Spam Folder.
  3. Your Spam Folder will open and display a list of any messages designated as spam.

White Listing or adding LuxuryBridalShop.com to your Safe Senders list

Whitelisting a sender will make sure that messages from a specific email address are always sent to your email inbox.

MSN Hotmail

Add the From address you want to receive mailings from to your Hotmail Safe List:

  1. Open your mailbox and click “Options” (upper right hand corner). 
  2. Click the “Junk E-Mail Protection” link. 
  3. Select the “Safe List” link. 
  4. Add the email address or domain into the dialog box titled “Type an address or domain”. 
  5. Click the “Add” button next to the dialog box.

Tip: If the mailing is in your "Junk E-Mail Folder", open the email and click the "Not Junk" button. 

Note: You should also check that the mailing's email address is not in your Blocked Senders list.  You can find your Blocked Senders list by following the directions above and going to "Blocked Senders List" instead of "Safe List".  If you see the mailing's from address on this list, select it and click the Remove button.

Yahoo! Mail

Set up a filter to redirect the mailing you want to receive in your inbox:

  1. Open your mailbox and click on "Mail Options" (upper right hand corner). 
  2. Select "Filters" under the Management column. 
  3. Click the "Add" button on the Filters page. 
  4. In the "From header:" row, make the drop down "contains" and put the mailer's from address in the box. 
  5. At the bottom of the page Click the "Choose Folder" pull down menu and select "Inbox". 
  6. Click the "Add Filter" button.

Tip: If the mailing is in your Yahoo Bulk Folder open the email and click the "Not Spam" button.

Note: You should also check that the mailing's email address is not in your "Blocked Addresses" list.  You can find your "Blocked Addresses" list by clicking "Mail Options" and then clicking the "Blocked Addresses" link under the Spam column.  If you see the mailing's from address on this list, select it and click the "Remove Block" button.

AOL Mail

Add the "From address" you want to receive mailings from to your AOL address book:

  1. Click the "Mail Options" menu and select "Address Book". 
  2. Inside the "Address Book" window, click the "Add" button. 
  3. Inside the "Address Card for New Contact" window add the email or domain you want to whitelist in the "Other E-Mail" field. 
  4. Make our From address the "Primary E-Mail" address by checking the associated check box to the right of it. 
  5. Click the "Save" button. I
Tip: if the mailing is in your SPAM Folder, you can open the email and click the "This Is Not Spam" button.

Gmail

To make sure Gmail never filters as spam mail from a certain contact or domain:

  1. Follow the Settings link in Gmail. 
  2. Go to Filters. 
  3. Click Create a new filter. 
  4. Type the desired email address under From:.

    Tip: To whitelist an entire domain (all mail from an address ending in "LuxuryBridalShop.com", for example), type the just the domain name or the domain name preceded by '@'. To whitelist "LuxuryBridalShop.com", for instance, type "@LuxuryBridalShop.com" (not including the quotation marks). 
  5. You do not have to create a separate filter for each address. Separate addresses with '|' in the From: field instead. To whitelist both "[email protected]" and "[email protected]", enter "[email protected]|[email protected]", for example.